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Online Skin Consultation

RM0.00 MYR

Reveal your ideal skincare routine through an online skin analysis with our skin expert.

Steps:
1. After purchase, our online skin consultant will message you directly.
2. Submit close up photos of your face (left, front, right).
3. Our online skin consultant will analyse your skin.
4. Proper guidelines will be given on how to care for your skin.
5. Get recommendations on the most effective types of products to be used.

Your credit card information will not be saved, and you will not be charged for this item.

Shipping Policy
The Standard Delivery rate within Malaysia ranges from RM15 - RM20, with a period between 3 - 4 business days.
The International Delivery rate outside of Malaysia ranges from RM65 - RM182, with a period between 6 - 17 business days.
 
The tracking number of your package will be provided through SMS and e-mail upon shipment of your order.
 
Orders placed after 12 pm (GMT+8) will be processed on the following business day, subject to product availability. Orders placed on weekends and public holidays will be processed on the following business day. All orders are subject to bank authorisation prior to processing and only purchases that are authorised and approved will be shipped.
 
We are not responsible for any delay in delivery of any order caused by, or in any way connected with, any cause beyond our reasonable control (including but not limited to transport delays and industrial disputes).
Refund Policy
If for any reason you are not completely satisfied with your purchase, you may return the product in its original packaging and obtain a refund or exchange within 15 daysOnly items purchased from cellactswiss.com with valid and accompanying order information may be accepted for return or exchange.
 
We do our best to pack and ship your item with the utmost care. However, there may be times when an item is damaged in transit. When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear. However, if any of the items in your shipment are damaged, please contact us via aerick@cellactswiss.com.
 

Processing The Refund
If you have chosen a refund, we undertake to refund the purchase amount within 21 business days of receiving the returned product, provided that you have returned the goods in their original condition at our warehouseYou will receive an e-mail notification of your refund from us with our payment reference number.

If you have requested an exchange or replacement, this will be processed within 3 business days of receiving your returned goods and will be delivered by Standard Delivery.
 
This policy is only applicable to purchases made online.
Purchases made from Cellact authorised dealers cannot be returned via Cellact Online. Each Cellact authorised dealer has separate returns and refund policies.

Online Skin Consultation

Online Skin Consultation

RM0.00 MYR
English